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TennCare: Health info of up to 3300 people mailed elsewhere

Dec 23, 2020 | 11:47 AM

(AP/Peg Broadcasting News)  – Tennessee’s Medicaid program says health information belonging to up to about 3,300 patients were mailed to the wrong addresses.   Program beneficiaries have reportedly been told that the privacy issue may have impacted their protected health information.  The State was alerted about the issue in October.  A TennCare investigation found mailings were misaddressed in late 2019 and 2020 due to a manual processing error related to address changes. Gainwell, which manages the Medicaid Management Information System (MMIS) operations for TennCare, says they have taken measures to include free credit monitoring for one year as well as a dedicated call center to answer the questions of impacted members.